First Cut Gardening Services

Terms and Conditions Updated 2026_06_07
Attached to your estimate you will find the following T&C's, there may be additional T&C's that will be bespoke to your estimate for you garden or surrounding area.

1. I hold a £5,000,000 public liability insurance for our Gardening Maintenance and Tree Felling, I take public safety and the safety of your garden and grounds very seriously.

2. Cyfoeth Naturiol Cymru / Natural Resources Wales: Waste Carriers License No: CBDL016405.

3. Payments are only accepted by Direct Debit, through a system called Gocardless, you will be sent a link to Gocardless on the email with your estimate attached to set up a mandate if you wish to secure my services, the payment will only be taken after the work is carried out, or in stages as the work progresses for large jobs.

4. You only need to set Gocardless up once, when I send you an invoice I will be requesting the service fee through Gocardless, you will then receive an email from Gocardless stating which date the money comes out of your bank, this will be 3 to 4 working days after the work is carried out. 

5. For regular gardening services this is an estimate, there may be need to do additional or larger work that this estimate does not cover, additional charges are £60 / hr for gardener van and equipment, green waste away is £50 half a trailer and £100 for full trailer green waste away.
Please ensure your instructions are clear if works is not to exceed the estimate value.

6. Green Waste taken away, allows for maximum of 3 green bags (500mm M3 each) within any regular garden services. (Unless I have stated a price on your estimate) When hedge cutting or tree pruning for example there will be additional cost for Green Waste taken away starting from £50 as this covers minimum charge for disposal at Licensed Recycling Centre for trade registered companies such as myself with Natural Resources Wales

7. This estimate is valid for 7 days. As it may be issued in the growing season. Also I provide 7 days for you to decide if you would like to secure my gardening services, during that time I could be approached by another to provide the same or similar service in your area, so they will be given the service on the 8th day from the date of this estimate given to you, this could mean I may be full in your area for this season, thereafter.

8. Gardens with dog/cat foul that clearly no attempt has been made to clear it up will have the added cost of £25/service for cleaning clothes and equipment.

9. Service price means for one garden service only, this is not a contract, this is not an annual fee, it is for one service. You require to pay for any garden service received as the service fee set out in this estimate. And in turn the following service will be the same. 
This estimate is not open for negotiation or discussion, once the estimate has been sent to you, I will only be responding back to you if I receive an email from Gocardless stating you have signed up as a new customer with myself First Cut Gardening Services.

10. For Landscaping works if your estimate contains large amount of materials that I am supplying, it may be required that the materials will need to be paid for in advance in order to secure them with the suppliers. Any tools, equipment bought to carry out the landscaping works will remain my property and will be taken off site when the works are completed.

11. I will inform you of when I am coming to service your garden, if I cannot gain access being the gate is locked or vehicle blocking the gate, there will be a charge of £30 to cover travelling cost. if this is a recurring service only the first service date will be provided. If I cannot gain access the second time service will be terminated.

12. If you cancel my scheduled service at short notice for a weak reason like the grass is wet, your scheduled slot will be given to another customer, and you may lose your position if this happens more than once. For genuine cancellations like the council is excavating in front of your drive, then I will know it will be a one off cancellation and your position in my schedule will not be lost.

13. How my Gardening Service works through the year. March is the beginning of the gardening season which includes grass cutting starting again, grass cutting continues through to the end of September. In October I will be taking a few weeks off following the end of the grass cutting season. From October to February I carry out pruning of shrubs, bushes and small tree’s, also cleaning up borders ready for the following spring. If you are considering to have work carried during the winter months, it is best to book this in advance. with poor weather during the winter months. There are not many available working days.